Wilmington, Delaware — Planbox has been named a Leader in Idea Management Software for five consecutive quarters by G2, and continues to hold the top spot as the highest user-rated idea management software with a 4.8/5 rating.
Leadership Recognition
G2 ranks idea management software vendors based on customer satisfaction and market presence, categorizing them in various Grid® reports relevant to the vendor. Each vendor is placed into one of four quadrants on the Grid®: Niche, Contenders, High Performers, and Leaders, the latter characterized by vendors that are rated most highly by G2 reviewers.
Planbox, expanding its robust North American customer base with renowned brands from Europe and the EMEA, has earned the rank of Leader in six distinct G2 Grid® reports for Idea Management Software in Winter 2024 with a higher than average Net Promoter Score (NPS) for each report:
| Report | Planbox NPS | Planbox Rank |
| Grid® | 89 (Avg. 70) |
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| Enterprise Grid® | 88 (Avg. 70) |
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| Momentum Grid® | N/A |  |
| Europe Regional Grid®NEW | 90 (Avg. 76) |
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| EMEA Regional Grid®NEW | 92 (Avg. 76) |
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| Enterprise EMEA Regional Grid®NEW | 90 (Avg. 73) |
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Planbox’s recognition as a Leader in multiple Grid® reports underscores its commitment to providing a best-of-breed idea management software built on ISO 56000 and AI, positioning it as a trusted, future-focused partner for large enterprises seeking to create structure, enable governance, and foster innovation in a way that is consistent and cost-effective.
“Amazing Product & People”
Where do I begin? The UI, the ease to set up a challenge, the collaboration tools, the integrations, and the reporting have all been instrumental in our program’s success. Feedback from our users has been very positive and we’ve seen our activity consistently grow since implementing the system.
User Satisfaction
Planbox also achieved top satisfaction scores from reviewers across multiple categories, reflecting the software’s effectiveness in meeting their needs:
- Likelihood to Recommend — 96%
- Product Going in Right Direction — 100%
- Meets Requirements — 95%
- Ease of Admin — 93%
- Ease of Doing Business With — 99%
- Quality of Support — 98%
- Ease of Setup — 94%
- Ease of Use — 90%
“Robust platform, incredible support team!”
The customer support is incredible. Sanj and Anmol are quick to reply and always super helpful, no matter how many questions I have. We love having a lot of “tools” integrated into one platform which makes it easier for our teams to use. We have only just started using Planbox and we look forward to using it more!
Looking for the best idea management software? Consult our 2024 Market Guide to make the best choice for your innovation needs.
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About Planbox
Innovation is at the heart of becoming Future-Fit. Built on ISO 56002 and AI, our end-to-end agile innovation management platform and services empower medium and large-sized organizations to become more adaptive, creative, and resilient. Planbox helps you turn creative ideas into winning projects and integrate everyday tools to collaborate smarter with your community of employees, customers, partners, startups, governments, academia, and expert solvers. Planbox has offices in Canada, UK, and USA, with customers around the world in over 140 countries.
About G2
G2 is the world’s largest and most trusted software marketplace. More than 80 million people annually — including employees at all of the Fortune 500 — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation, manage their software spend, and grow their business – including Salesforce, HubSpot, Zoom, and Adobe. To learn more about where you go for software, visit www.g2.com and follow us on Twitter and LinkedIn.