Planbox Press Release – Southlake Regional Health Centre Selects Planbox for Patient Centered Innovation Management

Montreal, Canada – Southlake Regional Health Centre (Southlake), a full-service hospital with a regional, clinically advanced focus, has selected to trial Planbox to manage ideas and suggestions from its healthcare staff.

Southlake will initially pilot Planbox as a proof of concept for challenge-driven innovation campaigns; calling on staff and physicians to submit their suggestions for addressing specific challenges that the health centre faces as a healthcare organization and more broadly as a healthcare system. Having spent the last five years establishing an innovation center focused on supporting external entrepreneurs in developing solutions to Southlake’s healthcare challenges, the innovation team is turning its focus to engaging hospital staff and physicians by adopting a collaborative and entrepreneurial approach to finding and developing creative solutions to the problems they face as a large community acute care hospital. The innovation team will encourage staff and physicians to respond to and collaborate with each other on idea generation related to patient safety, providing the highest possible quality services to Southlake’s patients and to ensure that the organization remains patient centered.

Southlake’s team looked at a variety of idea management platforms off and on over the years. The initiative took on more importance now that Southlake is increasing its focus on engaging its own staff and physicians on bringing forth their ideas on how to provide better, safer, higher-quality patient-centered care and on how to help solve the big challenges acute care is facing. Planbox’s flexible functionality manages the many great ideas that Southlake’s community brings forward and the Planbox innovation management tool will help focus them on addressing those challenges.

Planbox is part of Southlake’s effort to increase its staff engagement and leverage the tremendous talent and experience of its people to improving the experience it delivers for its patients.

Southlake’s management team views challenge-driven engagement as a way to further foster its culture of innovation, to help surface great ideas from the centre’s staff, physicians and volunteers, to help the centre continue to provide the highest quality service, the safest care and to do so in a patient-centered way at all times.

“As a community and regional health care centre, offering advanced services in eight regional programs, our staff and physicians hold a tremendous wealth of experience and expertise that can be leveraged to provide the ultimate patient experience. Our challenge is extracting that knowledge in a focused way—in essence managing innovation,” said Pat Clifford, Director, Research and Innovation, Southlake Regional Health Centre. “Planbox provides a collaborative innovation management platform that can filter great ideas from the good ones and allows that tremendous expertise inherent in our people to develop an idea into an actionable solution.”

To see the official press release on Southlake and Planbox Patient Centered Innovation Management click here.

About Southlake Regional Health Centre Southlake

Regional Health Centre is a full-service hospital with a regional, clinically advanced focus. Southlake offers almost 400 patient beds and accommodates more than 110,000 visits to the Emergency Department, 23,000 in-patient admissions, and more 350,000 outpatient visits each year. As a regionally designated site, Southlake is responsible for developing and providing advanced levels of care to the more than 1 million people who reside in York Region, Simcoe County, and in some cases, as far north as Muskoka.

Advanced, specialty services include: arthritis care, cancer care, cardiac care, cataract surgery, child and adolescent eating disorders, mental health services for children, paediatrics and perinatal care, and thoracic surgery Southlake is proud to have a team of almost 3000 employees, 540 physicians, and more than 800 volunteers. Combined with our commitment to provide the best possible care to patients, our goal is to make Southlake synonymous with healthcare excellence.

About Planbox

Planbox is the pioneering provider of cloud-based AI-Powered Agile Work Innovation solutions – from creative ideas to winning projects. Our mission is to help organizations thrive by transforming the culture of agile work, continuous innovation and creativity. Planbox is designed to be the agile innovation tool for everyone, built for companies and teams of all sizes and trusted by some of the world’s most recognized brands including Bridgestone, Great-West Insurance, Honeywell, Panama Canal Authority, Sealed Air, Sun Life Financial and Verizon with millions of internal and external users. To learn more, visit: and unleash your innovation butterfly.

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