Montreal, Canada – Planbox, the pioneering provider of cloud-based AI-Powered Agile Work Innovation solutions, Planbox is among the top for the 2017 Gartner Reviewers’ Choice for Idea Management Software. Planbox ranked among the top for Overall Performance, Ease of Use, and Customer Service.
The sole data source for Reviewers’ Choice are user reviews and ratings collected from submissions to all three Gartner Digital Markets sites (softwareadvice.com, capterra.com and getapp.com). As a quality check, Gartner ensures the reviewer is valid, that the review meets quality standards and that it is not a duplicate.
“This placement truly means Planbox is a “people’s favorite.” stated Ludwig Melik, CEO of Planbox. “We appreciate this wonderful customer validation of our efforts to develop an exceptional product and service. Excellent customer service and going the extra mile are core operating principles for every member of the Planbox team.”
Reviewers’ Choice scores and graphics are derived from individual end-user reviews based on their own experiences; they do not represent the views of Gartner or its affiliates.
Reviewers’ Choice Methodology
The Reviewers’ Choice methodology provides a weighted reviews rating for products in three categories of reviews ratings: Overall, Ease of Use and Customer Support. Each final product rating, in each reviews category, is composed of:
- End-user ratings of one to five stars on overall satisfaction with the product, weighted by average recency of the reviews for the product.
- End-user ratings of one to five stars on the product’s ease of use, weighted by average recency of the reviews for the product.
- End-user ratings of one to five stars on the product’s customer support, weighted by average recency of the reviews for the product.
- A score, relative to other products in the market, representing the total number of user reviews across the three Gartner web properties. This score is used in conjunction with the end-user rating score by category for each category final rating score.
Markets are defined by a core set of functionality, and products considered for, and included in, Reviewers’ Choice must offer that core set of functionality. To qualify for consideration in Reviewers’ Choice for a software category, a product must have at least 10 unique user-submitted product reviews across the three Gartner Digital Markets web properties: softwareadvice.com, capterra.com and getapp.com. The top five products are presented in alphabetical order in the infographics rather than by order final score.
Planbox is the pioneering provider of cloud-based AI-Powered Agile Work Innovation solutions – from creative ideas to winning projects. Our mission is to help organizations thrive by transforming the culture of agile work, continuous innovation and creativity across the entire organization. Our family of products include Collaborative Innovation Management, Team Decision Making, and Work Management applications. Planbox is designed to be the agile work innovation tool for everyone, built for companies and teams of all sizes and trusted by some of the world’s most recognized brands including Bridgestone, BP, Great-West Life, Honeywell, Panama Canal Authority, Philips, Sealed Air, Sun Life Financial, Whirlpool, Willis Towers Watson and Verizon with millions of internal and external users. To learn more, visit: www.planbox.com and unleash your innovation butterfly.
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